The 2012 Ford Explorer marked a significant departure from its predecessors, transitioning from a body-on-frame SUV to a car-based crossover. While this change brought improved fuel economy and handling, it also introduced a new set of potential problems that owners should be aware of. Knowing these common issues can help you make informed decisions about maintenance, repairs, and even purchasing a used 2012 Explorer.
So, What's Been Bugging 2012 Explorer Owners?
The 2012 Explorer, despite its popularity, has unfortunately garnered a reputation for certain recurring issues. These range from relatively minor annoyances to more serious mechanical failures that can impact safety and reliability. Let's dive into some of the most frequently reported problems:
1. The Infamous MyFord Touch System Woes
This is probably the most widely complained-about issue with the 2012 Explorer. The MyFord Touch infotainment system, designed to be a cutting-edge interface, was often plagued by:
- Slow response times: Inputting commands could feel like waiting for dial-up internet.
- Frequent freezing and crashing: The system would simply stop working, requiring a restart.
- Bluetooth connectivity issues: Difficulty pairing phones and maintaining a stable connection.
- Navigation problems: Inaccurate directions or complete system failures.
- Overall unreliability: The system was just generally buggy and frustrating to use.
While Ford released software updates to address some of these problems, many owners continued to experience issues. A complete system replacement was sometimes the only solution, a costly endeavor. This problem extends beyond mere inconvenience; it can be a genuine safety concern if it distracts the driver.
2. Transmission Troubles: Shifting Problems and More
The 2012 Explorer's transmission, particularly the 6-speed automatic, has been a source of frustration for many owners. Common symptoms include:
- Rough or jerky shifting: The transmission may hesitate or shift abruptly between gears.
- Slipping gears: The engine revs up without a corresponding increase in speed.
- Delayed engagement: A noticeable delay when shifting into drive or reverse.
- Transmission failure: In some cases, the transmission may completely fail, requiring a rebuild or replacement.
These issues can stem from various factors, including worn-out valve bodies, faulty solenoids, or contaminated transmission fluid. Regular transmission fluid changes are crucial for maintaining the health of the transmission, but even with diligent maintenance, problems can still arise.
3. Water Leaks: A Dampening Experience
Water leaks are another common complaint among 2012 Explorer owners. These leaks can originate from various sources, including:
- Sunroof drains: Clogged or improperly sealed sunroof drains can allow water to enter the cabin.
- Windshield seals: Deteriorated or improperly installed windshield seals can leak.
- Door seals: Damaged or worn door seals can allow water to seep in.
- Rear liftgate: Leaks around the rear liftgate are also possible.
Water leaks can lead to a musty odor, mold growth, and damage to the vehicle's interior. Addressing these leaks promptly is essential to prevent further problems.
4. Power Steering Problems: Losing Control
Some 2012 Explorer owners have reported issues with the power steering system, including:
- Loss of power steering assist: The steering wheel becomes difficult to turn, especially at low speeds.
- Erratic steering: The steering feels loose or unpredictable.
- Whining noise from the power steering pump: This can indicate a failing pump.
These issues can be caused by a faulty power steering pump, a leak in the power steering system, or a problem with the electronic power steering module. Losing power steering assist can be dangerous, especially in emergency situations.
5. Electrical Gremlins: When Things Go Haywire
The 2012 Explorer, like many modern vehicles, relies heavily on electronic systems. This complexity can sometimes lead to electrical problems, such as:
- Battery drain: The battery drains quickly, even when the vehicle is not in use.
- Malfunctioning sensors: Sensors related to the engine, transmission, or other systems may fail.
- Issues with the climate control system: The air conditioning or heating may not work properly.
- Problems with the door locks or windows: The power locks or windows may malfunction.
Diagnosing electrical problems can be challenging, often requiring specialized tools and expertise.
6. Engine Issues: When the Heart of the Explorer Falters
While less common than some other issues, engine problems can also plague the 2012 Explorer. Some reported problems include:
- Timing chain issues: The timing chain can stretch or break, leading to engine damage.
- Coolant leaks: Leaks from the radiator, hoses, or water pump can cause the engine to overheat.
- Oil leaks: Leaks from the valve cover gaskets or other seals can lead to oil consumption.
- Engine misfires: Misfires can cause rough running and reduced performance.
Addressing engine problems promptly is crucial to prevent further damage and costly repairs.
7. Suspension Issues: A Bumpy Ride
The suspension system plays a vital role in the Explorer’s ride quality and handling. Some owners have reported:
- Worn struts and shocks: Leading to a bouncy or unstable ride.
- Ball joint failure: Causing clunking noises and potential safety hazards.
- Wheel bearing problems: Resulting in humming or grinding noises.
- Premature wear of suspension components: Due to the vehicle's weight and driving conditions.
Regular inspection of the suspension components is recommended to ensure safe and comfortable driving.
Digging Deeper: What Causes These Problems?
Understanding the root causes of these issues can help you prevent them or address them more effectively. Here are some potential factors:
- Complexity of the MyFord Touch System: The system was ambitious but ultimately proved to be unreliable due to its complex software and hardware.
- Design of the Transmission: Some argue that the 6-speed automatic transmission was not adequately robust for the Explorer's weight and power.
- Weather and Environmental Factors: Exposure to harsh weather conditions can accelerate the deterioration of seals and other components, leading to water leaks.
- Maintenance Habits: Neglecting regular maintenance, such as fluid changes and inspections, can exacerbate existing problems and lead to new ones.
- Driving Habits: Aggressive driving can put extra strain on the engine, transmission, and suspension, increasing the risk of failures.
What Can You Do About It? Tips for 2012 Explorer Owners
If you own a 2012 Ford Explorer, here are some tips to help you mitigate these common problems:
- Regular Maintenance is Key: Follow the recommended maintenance schedule in your owner's manual, paying particular attention to fluid changes (engine oil, transmission fluid, coolant, etc.).
- Address Problems Promptly: Don't ignore warning signs, such as unusual noises, leaks, or performance issues. The sooner you address a problem, the less likely it is to escalate into a more serious and costly repair.
- Consider a MyFord Touch Upgrade: If you're constantly frustrated by the MyFord Touch system, consider upgrading to a more modern aftermarket infotainment system. This can significantly improve your driving experience.
- Inspect for Water Leaks Regularly: Check for signs of water leaks, such as a musty odor or damp carpets. Address any leaks promptly to prevent mold growth and interior damage.
- Listen to Your Vehicle: Pay attention to any unusual noises or vibrations, as these can be early warning signs of potential problems.
- Find a Reputable Mechanic: Choose a mechanic who is experienced with Ford vehicles and has a good reputation for quality work.
- Be Proactive with Prevention: Consider preventative maintenance measures, such as applying sealant to windshield and door seals, to help prevent water leaks.
- Check for Recalls: Regularly check the NHTSA (National Highway Traffic Safety Administration) website for any recalls related to your vehicle.
Frequently Asked Questions
- Is the 2012 Ford Explorer a reliable car? Overall, the 2012 Ford Explorer has mixed reliability ratings due to the issues discussed above. Careful maintenance and addressing problems promptly can improve reliability.
- How can I fix the MyFord Touch system? Updating the software is the first step, but a complete system replacement with an aftermarket unit may be necessary for a long-term solution.
- How often should I change the transmission fluid in my 2012 Explorer? It's generally recommended to change the transmission fluid every 30,000 to 60,000 miles, depending on your driving conditions.
- How do I find water leaks in my car? Check for damp carpets, a musty odor, and water stains on the headliner or seats. A professional leak test can also help pinpoint the source.
- What is the most common problem with the 2012 Ford Explorer? The MyFord Touch infotainment system is generally considered the most common and frustrating issue.
The Bottom Line
While the 2012 Ford Explorer has its share of potential problems, understanding these issues and taking proactive steps can help you keep your vehicle running smoothly. Staying informed and maintaining your Explorer diligently will improve your ownership experience and potentially save you money in the long run.